Concierge Level Service

When moving into a property, residents are often charged numerous fees by property management companies, totaling as much as $500. You will not be charged for move-in fees.

Every renter should have options. Whether you go deposit-free or pay a cash deposit, personalize your experience with our flexible move-in solution  & customized payment plan.

Our renter's insurance policies also have you covered for accidental damage to the home caused by water damage, fire, and other unforeseen events.

It can be a hassle shopping around, getting quotes, filling out forms, and trying to understand what is included. We’ve simplified the process by including renters insurance for you.

Save time, money, and stress with our Utility Concierge. One point of contact to quickly and easily set up all of your utilities and home services, rather than individualized requests to specific companies.

Residents can enjoy the convenience of moving in at their own time. A lock box is provided on the lease start date. Residents will be able to complete the supplemental move-in report using the provided online app.

Most property managers are available only by phone and only during business hours. We take great pride in the fact that our team is available when you need us, by phone, text, email, or online chat. We make communication fast and convenient for our residents.

You have 24/7 access to your resident portal to submit maintenance requests, view and pay bills, set up automatic payments, sign up for email reminders, and review full account ledger.

You can set up recurring payments to automatically deduct rent. You will have the option to submit rent payments using credit card, debit card, ACH or cash.

Receive the benefit of positive credit reporting for all on-time rental payments to all three credit

bureaus. This is a great way to increase your credit score.

Receive a one-time fee waiver of returned ACH or check payment fee and a one-time waiver of a late fee (if rent is paid by the 10th of the month).

Your home will come equipped with a lock box mounted on the exterior. If a maintenance tech needs to enter the home, simply let them know you will be leaving keys in your lockbox. No need for you to be home or leave a door unlocked.

We make your experience more convenient and comfortable. With our Home Assist program, we can coordinate in-home needs, like lawn care, housekeeping, furniture assembly, carpet cleaning, and any resident responsibility.

We schedule visits to check on the property to make sure you are doing okay and see if there is anything that may need attention. Our extensive inspection reduces future issues during your tenancy and lowers utility costs.

We take pride in the relationships we have established with maintenance vendors. You can trust that anyone who enters your property has been vetted for quality service and professionalism.

Furnace and air conditioning maintenance makes sure your system is running as efficiently as possible. During the technician's visit, we will be inspecting and cleaning the components of your HVAC system to improve air quality, reduce unexpected repairs, and lower energy costs.

Changing filters is as easy as opening the front door. Our service helps you routinely change filters, keeping the air cleaner, reducing energy bills by up to 15%, and avoiding resident-caused damage to the HVAC system.

Residents are not charged the typical lease renewal fee assessed by many other property management companies. You will also enjoy the flexibility of just a 90-day notice option after your first full lease.

One big challenge residents face when applying to rent is being able to document their residence history to qualify. During our maintenance checks, we document the condition of the property is being kept. We do this as a benefit to you to help with the application process at a future property.

We understand things can be forgotten from time to time. No worries. Unlike other companies, we never charge a cancellation fee for missing or rescheduling maintenance and vendor appointments at your property.

Use this app to keep tabs on your rent payments and get our in-app currency called Piñata Cash to spend on rewards of your choice, such as Starbucks, Target, and Amazon. You get Piñata Cash every month, along with ways to earn more every day. 

If you decide to purchase a home after renting with us, we will assist you in the search and purchase of your new home. We also help with credit building, saving for a down payment, the move-out process, and with fees associated with an early move out.

Part of your Resident Benefit Package includes our commitment to giving back to our community. Each month we donate to local charities fighting homelessness.